White Paper

AcOps in 2026: The Provost Perspective

What are provosts actually focused on heading into the next two years and what does that mean for academic operations? Coursedog partnered with Hanover Research to survey 200 provosts, vice provosts, VPAAs, and CAOs across the United States and Canada to learn about their priorities, pain points, and vision for AI.

The findings reveal a sector at a clear inflection point. Enrollment pressure and curriculum alignment are driving the agenda. Technology stacks are fragmented and everyone knows it. And AI, while not yet operationally embedded at most institutions, is no longer treated as a distant consideration. This report offers an honest picture of where academic leaders are, what they're planning, and where the biggest gaps remain.

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AI in Academic Operations Whitepaper Cover Image
AI in Academic Operations Whitepaper Cover Image
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What’s Covered:

  • - Tech modernization has become urgent: 85% of institutions call it a major priority for the next three years, up from just 2% over the past three.
  • - Enrollment growth and curriculum alignment are the top strategic priorities — and the top two drivers of academic operations decisions — across institution types and roles.
  • - Nearly half of institutions cite integrating legacy systems into a single source of truth as their leading academic operations challenge, while a third still rely on manual or spreadsheet-based workflows.
  • - Analytics and predictive insights top the list of must-have technology capabilities (47%), ahead of workflow automation and interoperability.
  • - 87% of provosts say AI is integral to the future of academic operations — but only 21% are using it operationally today, with most still at the exploratory or pilot stage.
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